CONSUMER LAW

Guerrero Olivos has an area of consumer law dedicated to the creation and implementation of preventive strategies for clients engaged in the marketing of goods and services of mass consumption, in all types of items, in light of the regulations for the protection of consumer rights.

We represent our clients in the design of compliance strategies, consumer compliance plans, product marketing and warranty plans, complaint procedures, advertising and promotional guidelines, and e-commerce and advertising consulting. If required, we have a team of experts in consumer protection litigation and we have advised companies in the implementation of protocols for inspections or raids by the supervisory body.
In response to the needs of our customers, we have developed successful recall campaigns, in the event that the products contain faults that prevent their correct operation or represent a risk to users.

We also have extensive knowledge in the application of food labeling and manufacturing regulations, sanitary, financial and other regulations applicable to services and products of mass consumption, as well as the development of collective mediation procedures or collective voluntary procedures before the National Consumer Service.

“Guerrero Olivos has knowledgeable and involved partners and associates. The financing team is very proactive and pays high attention to details.”
GUERRERO OLIVOS
BANKING & FINANCE CHILE

Team